Privacy Policy & Cookies
Last updated: September 1st 2024
This Privacy Policy (the "Policy") explains how Viasport ("Viasport" or "the Company" or "we" or "us" or "our") collects and uses your personal information while you use our Websites ("Websites") and/or our Apps ("Apps"), collectively known as our Services ("Services").
We are committed to making sure that users' privacy is safeguarded and we aim to comply with all (privacy) regulations worldwide. If you want to know what data is collected by our Services and how this is handled, please review this Policy. If you have any questions or concerns, please contact us, we are here to help.
By using our Services, you agree to be bound by this Policy (and our Terms of Use). If you don't agree, do not use our Services.
We may occasionally update this Policy and will post any revisions on this page. We recommend checking back periodically to stay informed about our latest privacy practices.
Information collected through our Services
Our Services may note your IP address and store such information as a cookie on the device. The information is sent to and stored on our systems for statistical reasons and to improve your user-experience. This information is never shared with third parties.
For every device you may use, we may collect some analytical information. We collect this information to improve the performance and reliability of our Services and to get a better understanding of what you and other users prefer. We do not share, sell or in any other way give other persons or companies outside our access to this information, except to comply with a legal obligation to do so (e.g. court order) or in case the ownership of the information changes due to a merger, acquisition or restructuring involving the Company.
Information collected automatically
Our Services use Google Analytics (third party scripts) that collect the following information and might (also) store such information as a cookie on the device you use to access our Service:
· Demographics (browser language, country, city);
· System information (browser, OS, service provider);
· Mobile (OS, service provider, screen resolution);
· Acquisition channel (source from where the user clicked, most of it is not revealed by Google);
· Site behavior (which pages users visit, duration of visit); and
· Remarketing list (remembers user visit via cookie for future advertising).
In order for you to use any of our Services, you should agree with the placement of the specific cookies and their use.
Information you provide
In addition to the information automatically collected when you visit our Services, you may provide personal information, including but not limited to name and email address, for specific purposes:
· Signing up for our Services
· Signing up for our newsletter
· Contacting us
If you reach out to us, you must provide an email address and may provide your name. We do not require you to provide your full name to contact us.
How your information is used
We use the information collected through our Services to offer you our services and improve your user-experience, and to get a better understanding of the use and the preferences of our visitors.
We also process your information to deliver content or advertisements and measure the delivery of such content or advertisements to extract insights about our Services.
How your information is shared
Any personal information collected by the Company is used solely to offer you our services and improve your user-experience, and we do not provide this information to any third party, unless in order to comply with a legal obligation to do so (e.g. court order) or in case the ownership of the information changes due to a merger, acquisition or restructuring involving the Company.
Anonymized insights related to content delivery and advertisement might be shared with our partners on the basis of consent and legitimate interest.
Information that is collected on our Services by scripts from Google will also be available to Google. We have no control over the collection or usage of this information by Google and does not accept any liability for the same.
Lawful bases for processing personal data
If you are an individual in the European Union (EU) or an EU citizen, we collect and process data about you only where we have legal bases for doing so under applicable EU laws. This means we collect and process your data only when:
· It is necessary for a legitimate interest (which is not overridden by your individual privacy interests), such as preventing fraud, improving the Services, and increasing the security of the Services and network infrastructure;
· You have consented to this collection and processing for a specific purpose;
· It is necessary to fulfill our contractual obligations; or
· It is necessary to comply with a legal obligation
Where we rely on your consent to process your personal data, you have the right to withdraw or decline consent at any time. If you wish to withdraw your consent, please contact us.
If you have any questions about or need further information concerning the legal basis on which we collect and use your personal data, please contact us at contact us.
Contact for Individual Rights Requests
We make certain choices available to you when it comes to your personal data. Please review the below information outlining your choices and how to exercise them. We will respond to all requests within a reasonable timeframe. If our full response will ever take more than a month due to complexity or scope, we will notify you of this and keep you updated.
If any request made under this section is clearly unfounded or excessive, we may reject the request or require a reasonable fee to honor the request. If we decide to reject your request, we will inform you of the reasons for not taking action and provide information on other possible remedies. If we decide that a reasonable fee is necessary, we will promptly inform you and will comply with the request upon receipt of this fee.
If you are an EU citizen or reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.
Review and update your data
You have the right to access and update any personal data that we may have collected. To review the data that we have and update it as required, please submit a request by contacting us. We may request more information to confirm your identity before releasing or modifying any personal data.
Delete your data
You also the right to have your personal data deleted. This is sometimes known as the 'right to be forgotten'. To request that we delete all personal data about you, please submit a request by contacting us. We may request more information to confirm your identity before deleting any personal data.
After you delete your personal data from our Services, we may not immediately delete residual copies from our active servers and may not immediately remove data from our backup systems for archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so. We may also decline to honor this request in certain specific situations, such as if the data is necessary to comply with a legal obligation or to exercise/defend a legal claim.
Restrict Processing
You have the right to restrict how we process your personal data in certain circumstances. This is an alternative to requesting the deletion of your data. Rather than requesting we delete all your personal data, you may request that we limit our uses of your personal data to specific purposes. You may wish to request we restrict our processing if you contest the accuracy of your personal data and we are working to verify this information, or if you want us to retain your personal data in connection to a legal claim but cease processing it.
Data Portability
You have the right to obtain copies of your information in a structured, commonly used format that you can move your data between our Services and the services of others. We may request more information to confirm your identity before providing any personal data.
Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes or when our processing of your data is based on legitimate interests. You may request that we stop processing your personal data for direct marketing purposes. This is an absolute right and we cannot refuse this request. Beyond direct marketing, if you wish to exercise this right, you must give specific reasons why you object to our processing of your data, based on your particular situation. Even after receiving such a request, we may continue processing if it is necessary for the exercise/defense of a legal claim or if we can demonstrate a compelling legitimate ground for the processing.
